Benjamin Wednesday 7/31
Manager Communication:
Another very solid day. Got a lot of batching done. Looking good for Thursday.
We again had issues with the 7:30 Lion King. Rachel included a detailed note in her blog and email.
Customer Comments:
We had an issue with this gentleman and his date.
Oriel Schmulevich
oriel.schmulevich@gmail.com
They continued eating outside food after they were told not to. They had already needed a manager (Megan) to come over and inform them they had to print their tickets after they were rude to the server about it. Megan then gave them a final warning about food, and they continued to eat. She called me up to deal with asking them to leave. I went in t to ask them to leave. They argued quietly with me, and the movie was getting close to the end, so instead of causing a disruption, I informed them they were not welcome back to our theater. They were dine n dash, and only ordered 1 cocktail each, which I closed out immediately after talking to them.
BAR Staff Observations:
Grace did a great open and held it down well downstairs, and upstairs ran very smoothly.
86ed / counts on items:
Midnight Sun
Prep List: posted
Pay Outs: $146 pay in for game machines.
Lost & Found?:
Ordering/Receiving/Shipping: Baldor, coke, and booze tomorrow
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