Benjamin Saturday Brunch 7/13
Manager Communication:
Slow Saturday Brunch. William got a ton of batching done. We are looking good. Turned the rest of the ginger into ginger syrup. Have more ginger coming on Monday.
The N/A slushie took off well for brunch with all the children.
Customer Comments: Gave a few passes for people who had to switch from the 3PM to 3:55 PM Yesterday due to no elevator. They were a bit disappointed to have to push it later, but were so happy with the passes, and drank at the bar while they waited.
I also refunded some regulars who wanted to see Spiderman but could not due to lack of elevator.
BAR Staff Observations:
Tevon held down lobby, I worked with him a bit on Walkie use, but otherwise his open was spot on.
Staff Meeting Agenda notes: Walkie etiquette. Email reminder of FAQ sheets for quick responses to common questions.
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