Jesse Saturday 6.15

Manager Communication: A really slow start to the day but then we 180'd, picking up really nice walk in and late ticket sale business for the 7s and late round. Several sell outs when we started the day with none. Bars also got a really good crowd after the 7s that endured through the late rounds. We were able to concentrate staffing where needed; cut Ryan and Eliel after 7s and had them batching some syrups and cocktails, then got them out. Stayed at 1 down, 2 up through close to do so efficiently and got Lobby bar shut down fully by 11:05 pm.

Customer Comments: Had some guests upset by us only having front row seats asking for refunds, saying this was also where they were having dinner. Explained policy, got them a gift card and took them to HiRes where they ordered a full dinner and helped pay for it with their gift card "refund".

BAR Staff Observations: Susan killed it tonight on service bar/generally running HiRes. Felt a real sense of leadership happening. Jenn, as always, unflappable downstairs.

FOH Staff Observations: Ran without a bar runner tonight as we were so slow to begin the day. Even with the multiple sell outs and uptick in business, FOH held it down. FOH managers kept servers post-cuts for drink running and everyone was on it. Only slowed drink service twice to keep drinks from dying in stations for a few minutes.

86ed / counts on items: Running low on sherry.

Prep List: Will need to make White Savior, made another batch of syrup tonight but it had to cool, so left the making of the batch for tomorrow. In very healthy shape for tomorrow.

Pay Outs: Paid out Ryan who ran to the store for Black Peppercorns.