Friday 5/31 Benjamin



Manager Communication: 
 Besides 1 walkout from theater 1, a solid night.  Smooth service in highly sold theaters for the dinner round.  Packed bar most of the night. Booksmart is holding strong, and Ma and Rocketman opened well.

Customer Comments:
Had a walkout for $61 from theater 1.  We were proactive, starting with Connor letting us know that the dine and dash was declined before the checks were dropped.  They were 2 18 year old girls who did not have a form of payment, and as I was trying to keep one in the building after the other one left.  The other came back and they hustled me to walk to the ATM with them.  They took off running, and I told them they were not welcome back, and called our precinct and gave them a description.  

BAR Staff Observations: Everyone rocked it.  Ryan got us prepped up, and William and Malka held down upstairs.  Susan and Eliel killed it downstairs.

FOH Staff Observations: Really good service all around.

Staff Meeting Agenda notes:

86ed / counts on items:

Prep List:

R&D comp checks:

Over/Short on Banks:

Pay Outs:

Lost & Found?:

Ordering/Receiving/Shipping:

Maintenance: Coca Cola came by today and showed us that the filters are what is causing the poor flow on the machines.  He gave us a temporary work around.

Mobilebytes Issues:

Filmbot Issues: The kiosk in the front that usually goes off line is acting up again.  It does not have a number on it.

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