5/5 Brunch Benjamin
Manager Communication:
Mostly full all rounds. Theater 1 HVAC was not working, and by the 2's it was too hot. We gave passes to the theater, and appollogized. Most people seamed understanding. Better early sales than yesterday.
Customer Comments: We had to get people out of theater 6 who were trying to watch the Mariachi band without tickets and were just standing in the aisles. We explained that it was a fire hazard and that the show was sold out.
BAR Staff Observations: Michael and Ash held down a very busy first round, and Malka and Jay got them nice and prepped when they came in.
FOH Staff Observations: Good support, a little short staffed for a rainy Sunday. Our first round was solid, and people had to run.
Special Events: Country Brunchin' sold out. The band was a bit confused as to payment, we cleared it up, but if we can be clear ahead of time in the future, that would be excellent.
86ed / counts on items: Orchids.
Maintenance: HVAC. They are working on it now.
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