4/29 Benjamin



Manager Communication:
Very busy from the get go.  About 4 to 5 times our ticket sales, and more for food and beverage.

Running with 1 bartender down and 2 up worked with the strong bartenders we had on.  But there was no time built in to get prep done, which was fine for today.  It just makes the prep shifts have to be on point and focused.  I will be doing a prep list for each day to assist with this.

Customer Comments:
We had an allergic reaction to Bell Pepper.  I was informed by a man who came into HiRes and told me someone was puking upstairs in the drinking fountain.  I rushed up, and she was apologizing, and I told her not to worry, and walked her down to the bathroom.  She told me it was just stomach related and not life threatening as I walked her down.  We spent the next ten minutes figuring out what happened and finding the chain of mistakes. The rest is described in the FOH blog.

A man in a wheelchair will be coming to the 3 PM theater 1 Endgame.  I will be here for opening, and make sure a seat gets removed.

BAR Staff Observations: Jenn held down several sold out shows by herself.  Killed it!  Ben knocked out the prep we needed, and then stayed til after the last show for theater 2 started slowing.  Then restocked.

FOH Staff Observations: Needed help in sold out shows with drink running, which was to be expected.  As cuts were made, there was good communication and help from eachother with running drinks

Hiring/Training:

Sick Leave/ Call outs:

Special Events: Carrie sold decent, really good crowd in terms of people.  Really lovely.

Staff Meeting Agenda notes: Store and pour tops, drinks without ice, staff drinks

86ed / counts on items: Iced coffee, should be corrected tomorrow.

Prep List: Posted

R&D comp checks:

Over/Short on Banks:

Pay Outs:

Lost & Found?:

Ordering/Receiving/Shipping: coffee for tomorrow.

Maintenance:

Mobilebytes Issues:

Filmbot Issues:  D and D went down today.

Comments

Post a Comment

Popular posts from this blog

Sunday 12.08 Jenn/Ian

Manager Communication:  Another very busy day, with Th1/2/3/4 pretty well sold, or sold out, for multiple rounds.  Nonstop from the moment doors opened. JH Pretty much same here for the evening. Very busy up until the last round, and lots of business at Trees. - IP Customer Comments:  Some guests this afternoon had an issue with Miguel's service at Lobby, and spoke to me about it.  I sent an email summarizing their complaints and what happened to upper management, in case they reach out in the future. JH BAR Staff Observations:  Busy from the moment doors opened, with both bars navigating sold out theaters throughout the day.  Patrick was a big help with second round rushes and getting the first push of special event drinks out at Trees. JH Patrick and Darius had a good rapport in lobby tonight, which was really great to see. Jeshua and Bryan were excellent at Trees tonight for multiple sold out rounds and a pretty steady bar crowd all night. We had some gl...
Read more

Sunday 01.07 Ashley/Ariel

Manager Communication: Matthew and Miguel came in ready to crush this brunch. The Wizard of Oz, Wonka, and Poor Things all had great drinking crowds. Kelsey came in at 11AM & swung up to support Trees. Once Tevon got in we knocked out plenty of batches and syrups. We were able to cut openers soon after. -AB The Coconut Lime Slushie side of the frozen machine continues to be an issue. I don't understand because it's in the same style machine in Lobby, on the same setting. What do we do? (crying emoji, crying emoji). -AB We ran out of the Piña Colada umbrellas today. I was having bartenders just put a cherry in there. -AB2 I also no longer have access to this blogger anymore so I'm typing here from Ashley's account. -AB2 Customer Comments: Not a specific customer, but I noticed this weekend a lot of N/A Spritzers were being rung in "not too sweet". In this instance, bartenders simply cut the recipe with a little club soda. I haven't seen any physically s...
Read more

Sunday 03.09.2025 - Ian/Lauren

Manager Communication: The soda gun at Trees Lounge is having issues with Diet Coke. It has moments of coming out with no syrup. There is syrup in the bag still so I think Coca cola should be contacted to have it checked out before it is a further issue. -LB Super busy Sunday chilled out for a chill evening. -LB Customer Comments: While helping out Josef in the lobby today I had an idea that might streamline his tendency to takeover the attention of the lobby bartender or floor manager (or anyone who stops to chat, haha). Since he usually calls in to get his tickets beforehand, we know when he's going to be coming in - since he ALWAYS asks what movies we have coming up, and if we will have x, y or z - maybe we can print out an easily readable piece of paper with the upcoming schedule (as we know it) that we can hand to him and tell him all the information is on the paper. I know it probably won't change anything at all, but rather than have him bug someone to pull up the sched...
Read more