4/26 Benjamin



Manager Communication:
Busy service, but rather smooth.  Good amount of drinks at the bar made the drink rush a bit steady instead of crazy at the beginning, but the drink rushes were much longer than anything we have experienced. 

Ryan dropped an empty keg while changing it, and it cut the line for the Riesling right near the sankey.  I was able to cut the line a bit and reattach it, so it is working again, but we will need to get a clamp.  I kept an eye on it, and it was fine, since it is low pressure nitrogen.  So I will pick one up Sunday.

People are drinking cold brew til late with this movie, so make sure we are restocking creamers even for the last rounds.

We are looking good on prep, Lemonade will have to be made early, but then we should be good on batching as we have times to.

I made sure at the cuts and for the close everyone was setting up as best as possible for tomorrow.

When we have a second closer upstairs during these long movies, we have some wiggle room for our prep and whatnot.


Customer Comments:
Really nice people in Theater 3 gave all the love to Sarah and Tommy.  Two different parties thanked me for their hard work and great service.


BAR Staff Observations:  Rebecca and Susan killed it by coming in early, and staying through the rush.  I got Rebecca off the floor at 8 and she prepped everything we need for success tomorrow and Sunday.

Eliel was tired today.  Him and I talked and we both think he should not pick up those extra shifts heading into the busy weekend.

FOH Staff Observations:
Glassware is still not rotating fast enough.  As soon as I was alerted to the issue, we had lots coming back in.  This just has to be a point of emphasis before it becomes an issue.  Bartenders and managers have to communicate a bit better on this point.


Staff Meeting Agenda notes:  Always knowing what theater every guest at the bar is here for, and quickly explaining where to go.


Prep List: Posted

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