Jesse 3/9



Manager Communication: A truly breakneck pace to the day, especially when we got into the 1 o clock rounds and beyond. Captain Marvel killed for us all day long, selling out all showtimes in Theatre 1 from 1 pm to the late, final show. Theatres sold out for all but the latest showing and still performed incredibly well. Other theatres sold as well, crushing both bars with both guests before and after movies and also slamming service bar. Theatres 1&2 had good spreads all day, so bartenders held it down with minimal expo from managers. Great help from servers tonight both coming to run their own drinks and also staying for run shifts afterwards and posting up in theatres to run to seats. Food and drink rarely sat long. For how busy today was and how relentless it was as well, no major hiccups. A really great service.

Customer Comments: Had a guest at the bar complain that in the theatre, policing for disruptive behavior is not as good as it should be and they wished some guests would have been kicked out for repetitive issues. FOH dealt with these guests as well, and I'm sure mentioned it in their blog, but I bought the guests a round afterwards and smoothed it over.

BAR Staff Observations: Jen impressive again with the expo on service bar during busy shifts. Jeremy was guest facing bartender tonight and was flying back and forth, held it down so the others could crush service.

FOH Staff Observations:

Hiring/Training: Worth focusing on the discount and modifiers for the bartenders in the weekly round up.

Sick Leave/ Call outs:

Special Events?

Staff Meeting Agenda notes: Review discount and modifier functions.

86ed / counts on items: Running tight on limes for tomorrow, may have to run out for more. Baldor en route for Monday.

Prep List: Firewalk, Alfredo were both done mid shift. Ran through quite a bit towards end of the night, will probably need more Firewalk tomorrow but have enough for the push. Barry was done at end of night.

R&D comp checks:

Over/Short on Banks:

Pay Outs:

Lost & Found?:

Ordering/Receiving/Shipping:

Maintenance:
Mobilebytes Issues:

Filmbot Issues:

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