Jesse 3/14



Manager Communication: Steady day of service, we had a surprise 60 ticket Captain Marvel to kick us off. There was one server in the theatre and Gerard and I jumped in to take orders and run food and beverage. Great communication from the staff to make sure this went smoothly. Same on the back end of the night with Renee; same theatre and film, nice surprise push. Again, excellent work by all covering. Had a technical issue with Smoke stopping and starting and then shutting off towards the very end. Apologized to the theatre, gave all guests passes and invited them to the bar for comped Gansett or SixPoint (we had some leftover free product, figured why not). Guests were in oddly great spirits about it and super appreciative, hanging for extra rounds in a couple of cases and leaving happy. I don't think we processed any refunds.

We tried to iSi with Pineapple Juice and Food Coloring today and, not sure if we were doing something different, but as soon as it dispensed it did so loosely and immediately colored the drinks green. We went back to the dry shake and sugar.

Customer Comments: Just really appreciative folks from Smoke. No other issues to speak of today.

BAR Staff Observations: Adrianna did an impeccable Lobby Bar close. Really excellent job.

FOH Staff Observations: Kristina Kendall, Tommy Bivens, Renee and Kunsang all deserve major credit for stepping up when busy, communicating for help when needed, and lending hands to each other when they had time to make a walk in heavy service very smooth.

Hiring/Training:

Sick Leave/ Call outs:

Special Events?

Staff Meeting Agenda notes:

86ed / counts on items:

Prep List: Got Barry, Alfredo, Mae West and Lemonade done. Need Peanut High West tomorrow.

R&D comp checks:

Over/Short on Banks:

Pay Outs:

Lost & Found?:

Ordering/Receiving/Shipping: Baldor en route for tomorrow. Picking up Giardinera.

Maintenance:

Mobilebytes Issues:

Filmbot Issues:

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