NPP Bar Blog

Manager Communication: Great day. Very busy. Trees was busy all evening. Video Diaries crowd was great before, during and after the film. Once we were already closing and getting everything ready for the new menu we were told by Matthew via Chef John, that we were to use no water.  We cleaned things with the water we had and covered the well with the full ice, covered dirty glassware and covered the 3 part sink with recycle bags.  Customer Comments: Some regulars were very excited about the new menu. We got some patio regulars back.  Helped some people with tickets.  There was a guest who felt the seats weren't big enough for them and they left theater 4 and sat at Trees and waited for the food they'd ordered. Renee Michelle told me that she was taking care of it and delivering their food to Trees. I approached the guest and asked if I could give them credit or anything for the seat. They said the tickets belonged to their friend who was still watching the film....

Manager Communication: Slow day today, with low sales to start and minimal walk in additions. Not much to report on, got a lot of cleaning and prep for menu done. Low bar business to Trees, just a slight push around 8:30 pm. Cut Ryan after dinner round.  BAR Staff Observations: It sure is nice having the leads on these long lobby shifts, Chelsea was able to field 95% of the FilmBot needs downstairs today. Ryan did a great open, Dylan held it down solo no problem.  86ed / counts on items: Same as previous days, dwindling down for the menu change Prep List: Made a Strawberry Mansion Keg and Cinema Paradiso batch to have stuff ready to taste tomorrow. Otherwise, not much to prep. Maintenance: The blinds are here for Trees, we should put them up this week

Manager Communication:  Good night. Dinner round Lost city, Batman and X put up decent numbers. Shudderbug in theater two was the highlight. Trees had good traffic today and the crowd before Shudderbug was wonderful and plentiful.  We had a few guests at Trees that came for that bar. Always nice to see.  Customer Comments: Helped some guests with minor ticket issues.  BAR Staff Observations: Jenn and Jenna opened Trees and Lobby and did a great job. Jenn stayed through the initial Shudderbug push and Ryan did a great job closing Trees. Everyone did great.  Special Events? It was great to have Hannah come premiere Shudderbug. It's always wonderful to see one of our own celebrating such a big accomplishment. Staff Meeting Agenda notes: 86ed / counts on items: Brooklyn, Bourbon Cream Soda, Horchata coldbrew, Biscotti stout, french 75, Hot toddy, Hudson cider, Lawsons IPA, Jacks Abbey Blood Orange, otherhalf double ipa, paloma, Westbrook gose, Winter Daiquiri and g...

Manager Communication : Very mellow Monday, with a few couples hanging out at Trees from around 8 to 10pm.  Had a fair amount of walk-in sales throughout the day, which buoyed some quieter theaters.  BAR Staff Observations : Ashley and Eliel were a big help today, with Ashley helping set up both Trees and Lobby Bar while Eliel and Chef Stewart worked on preparing the building for open.  Once Jenna came in, Eliel was able to get out of here after some light batching and helping both bars restock.  Ashley, with her new Lead status, was great at holding down all ticketing issues in Lobby Bar with minimal assistance needed. Jenna really flowed well between guest-facing service and service bar this evening, too.  Staff Meeting Agenda notes : Some servers have begun setting up water stations for Th3 and Th5 by the service pass at Lobby Bar. I have communicated that the practice is only allowed for Th7, but just wanted to make sure we were keeping eyes on it going forw...

Manager Communication :  Pretty good Brunch. Not super busy but steady. Nice crowds at trees throughout the afternoon. EL Busy evening on both floors. Had a fair amount of walk-ins for the second-to-last round, which kept everyone occupied. The Oscars showing was a big hit, keeping Trees occupied with a slew of drink tickets from when the theater opened all the way past ten.  Near the end of the evening, around 11:15/11:30, the fire alarm went off. Jeannette will go into more detail in her blog. The majority of guests returned to their movies in the theaters that had their showings disrupted, and I handed out yellow ticket passes to all remaining guests in theaters 3, 4, and 7. JH Customer Comments :  Gave a few credits for customers who didn't need all their tickets, and some exchanges.  I turned away four kids because three of them were teenagers but they had a Ten Year Old with them and they wanted to watch Batman EL There was a couple at Lobby Bar early in t...

Manager Communication : Brisk Saturday morning, with second round really rising in ticket sales, following a well-sold first round Labyrinth screening. A couple of people popped in to Trees this morning just for food and drinks, no movies, which was nice to see.  A guest used a blue ticket voucher for the first round screening of The Lost City. Gil refunded the pass on Filmbot afterwards, so it will not reflect in the report. JH Super busy afternoon and night tonight, we just kept getting walk ins and boosting to very high sales. The whole day just kept growing, and the dinner round gave us a 1.5 hour rush to service bar and good bar crowds from 6 pm through 10 pm. No issues with service tonight, we ran a good, tight labor ship and bar was super efficient. Was able to cut Natasha at 9:15 pm and Tevon at 9:45 after they stocked, respectively. JM BAR Staff Observations : Chelsea and Jo both had great opens, and were able to get breaks once Tevon and Natasha arrived. Jo was able to ge...

Manager Communication: Good night tonight. Pretty busy in trees.  Customer Comments: Harry had to cut a customer off in theater 2. He came down to trees and kept trying to order. He was also yelling at the bartenders for water. I spoke to him, and let him know that he could have a glass of water, but if he yelled again he would be asked to leave. He was OK after that. Dwight kept an eye on him, and he left shortly after.  Ordering/Receiving/Shipping: We need to order more Maggi and Cholula Filmbot Issues: The lobby bar filmbot terminal is not working very well. The card reader and the printer keep going out. I was able to reset a few times to get it going, but I think we need a more permanent fix.