Sunday 8/27 Eliel & Jenn



Manager Communication: Pretty smooth afternoon. Great ticket sales but didn’t really translate to bar action EL

Most theaters sold out this evening, but coming off the heels of a Barbie month, all hands were prepared for theater pushes.  Additionally. most guests were not ordering as much as people have been, so service was busy, but never overwhelming.  Trees definitely had a small crowd during the night, but most everybody cleared out shortly after the last movies started. JH 

Customer Comments: Plenty of newcomers today, so I spoke with and prepped bartenders about the need for clear communication and patience today, particularly at lobby, which they were all able to do. JH

Had some guests who were pretty upset about shows being sold out and tickets not being available fifteen minutes after showtime during the last round, but they all left without issue. JH

BAR Staff Observations: Great opens from Natasha and Maya. Leads were great and we were able to get openers out by about EL

Service was never overwhelming, but very steady all night.  That, coupled with plenty of new faces with questions, kept both bars very busy throughout the day and night.  Great work across both bars tonight.

Miguel and Darius ran lobby without issue, with Miguel getting out of here a little before the last movies sat. Matthew and Jeshua each took turns stocking Trees, while Jenna crushed theater service solo for the majority of the night.  I know she is generally only in for one shift a week, but she is consistently on top of movie specials and menu changes, so service never once took a dip.  Matthew got out of here once the dinner round had settled, and Jeshua got in one last restock and got out of here a little before eleven.  

Both Darius and Jenna closed each bar without issue.  Just a reminder for tomorrow, as we had discussed earlier in the week, frozen machines were not cleaned tonight.  They will be cleaned by tomorrow's closers. JH

FOH Staff Observations: Jeremy has really settled into service and was helpful with running trays for theaters other than his own this evening.  Honestly, everyone up in Th4/6 tonight (Cate/Isobel/Jeremy) were great, always keeping ahead of prebussing and drink service.  

Jose and Alex M. have continued to be great about communicating theater needs or assisting other theaters or bar at the service pass. JH 

Staff Meeting Agenda notes: Vlad asked that we order more D batteries for the air fresheners. JH

86ed / counts on items: Ooze is on a 1-count, and will then be 86'd forever. JH

Prep List: There is no Days of Being Wild, Fistful of Dollars, or Lemonade in the walk in, so they should be made when possible, but both bars are stocked for open. Also, a keg of Watermelon Gin & Tonic, when possible, as it continues to sell exceptionally well. JH

Pay Outs: $15 OJ, $12 Jarritos

Ordering/Receiving/Shipping: Baldor & US Foods tomorrow (Jarritos arriving with US Foods). JH

Comments

Post a Comment

Popular posts from this blog

Sunday 12.08 Jenn/Ian

Manager Communication:  Another very busy day, with Th1/2/3/4 pretty well sold, or sold out, for multiple rounds.  Nonstop from the moment doors opened. JH Pretty much same here for the evening. Very busy up until the last round, and lots of business at Trees. - IP Customer Comments:  Some guests this afternoon had an issue with Miguel's service at Lobby, and spoke to me about it.  I sent an email summarizing their complaints and what happened to upper management, in case they reach out in the future. JH BAR Staff Observations:  Busy from the moment doors opened, with both bars navigating sold out theaters throughout the day.  Patrick was a big help with second round rushes and getting the first push of special event drinks out at Trees. JH Patrick and Darius had a good rapport in lobby tonight, which was really great to see. Jeshua and Bryan were excellent at Trees tonight for multiple sold out rounds and a pretty steady bar crowd all night. We had some gl...
Read more

Sunday 01.07 Ashley/Ariel

Manager Communication: Matthew and Miguel came in ready to crush this brunch. The Wizard of Oz, Wonka, and Poor Things all had great drinking crowds. Kelsey came in at 11AM & swung up to support Trees. Once Tevon got in we knocked out plenty of batches and syrups. We were able to cut openers soon after. -AB The Coconut Lime Slushie side of the frozen machine continues to be an issue. I don't understand because it's in the same style machine in Lobby, on the same setting. What do we do? (crying emoji, crying emoji). -AB We ran out of the Piña Colada umbrellas today. I was having bartenders just put a cherry in there. -AB2 I also no longer have access to this blogger anymore so I'm typing here from Ashley's account. -AB2 Customer Comments: Not a specific customer, but I noticed this weekend a lot of N/A Spritzers were being rung in "not too sweet". In this instance, bartenders simply cut the recipe with a little club soda. I haven't seen any physically s...
Read more

Sunday 03.09.2025 - Ian/Lauren

Manager Communication: The soda gun at Trees Lounge is having issues with Diet Coke. It has moments of coming out with no syrup. There is syrup in the bag still so I think Coca cola should be contacted to have it checked out before it is a further issue. -LB Super busy Sunday chilled out for a chill evening. -LB Customer Comments: While helping out Josef in the lobby today I had an idea that might streamline his tendency to takeover the attention of the lobby bartender or floor manager (or anyone who stops to chat, haha). Since he usually calls in to get his tickets beforehand, we know when he's going to be coming in - since he ALWAYS asks what movies we have coming up, and if we will have x, y or z - maybe we can print out an easily readable piece of paper with the upcoming schedule (as we know it) that we can hand to him and tell him all the information is on the paper. I know it probably won't change anything at all, but rather than have him bug someone to pull up the sched...
Read more