Jesse Saturday 8.17



Manager Communication: A slow brunch to start us off with a building up of business for the middle rounds leading to a surprising amount of walk in business and last minute tickets bought for the dinner round. Nearly sold to fully sold in all theatres for the 7s and then another sold out Once Upon a Time in theatre 1 at 9:15. Big drinking crowd for the late rounds kept the bar busy with tickets and a nice amount of front bar business from 7 pm through 10:30 pm. Well handled, with clear busy periods that let us cut Susan and go to 2 up at 9:45 pm. Ryan cut at 9:30 pm due to slower showtimes to Lobby bar.

Customer Comments: Two gentlemen arrived late to Midsommar and could not find seats together. They admitted that they arrived after the show started but were a bit dismayed that I could not refund their card or offer to transfer their tickets to Williamsburg. They got a credit and thanked me, but commented again to Rachel on the way out that they were disappointed.

 BAR Staff Observations: Vanessa did an excellent and efficient close downstairs, fully done by 11:30 pm. Great to have Rebecca back, she balanced service bar with Ian and also assisting Susan with guests when we were 2 deep at the bar with some tables taken as well. I only had to hop back for 10 minute clips once or twice. Bartenders held it down tonight.

86ed / counts on items: Shacksbury on a count of 6.

Prep List: Nada to get started tomorrow, we got a lot done early today when Susan arrived and a few things done late to get us back up after a busy few rounds. Will need a blow up keg at some point tomorrow.

Maintenance: Still anchoring for the menu holders and bar dishwasher faucet.

Comments

Post a Comment

Popular posts from this blog

Sunday 12.08 Jenn/Ian

Manager Communication:  Another very busy day, with Th1/2/3/4 pretty well sold, or sold out, for multiple rounds.  Nonstop from the moment doors opened. JH Pretty much same here for the evening. Very busy up until the last round, and lots of business at Trees. - IP Customer Comments:  Some guests this afternoon had an issue with Miguel's service at Lobby, and spoke to me about it.  I sent an email summarizing their complaints and what happened to upper management, in case they reach out in the future. JH BAR Staff Observations:  Busy from the moment doors opened, with both bars navigating sold out theaters throughout the day.  Patrick was a big help with second round rushes and getting the first push of special event drinks out at Trees. JH Patrick and Darius had a good rapport in lobby tonight, which was really great to see. Jeshua and Bryan were excellent at Trees tonight for multiple sold out rounds and a pretty steady bar crowd all night. We had some gl...
Read more

Sunday 01.07 Ashley/Ariel

Manager Communication: Matthew and Miguel came in ready to crush this brunch. The Wizard of Oz, Wonka, and Poor Things all had great drinking crowds. Kelsey came in at 11AM & swung up to support Trees. Once Tevon got in we knocked out plenty of batches and syrups. We were able to cut openers soon after. -AB The Coconut Lime Slushie side of the frozen machine continues to be an issue. I don't understand because it's in the same style machine in Lobby, on the same setting. What do we do? (crying emoji, crying emoji). -AB We ran out of the Piña Colada umbrellas today. I was having bartenders just put a cherry in there. -AB2 I also no longer have access to this blogger anymore so I'm typing here from Ashley's account. -AB2 Customer Comments: Not a specific customer, but I noticed this weekend a lot of N/A Spritzers were being rung in "not too sweet". In this instance, bartenders simply cut the recipe with a little club soda. I haven't seen any physically s...
Read more

Sunday 03.09.2025 - Ian/Lauren

Manager Communication: The soda gun at Trees Lounge is having issues with Diet Coke. It has moments of coming out with no syrup. There is syrup in the bag still so I think Coca cola should be contacted to have it checked out before it is a further issue. -LB Super busy Sunday chilled out for a chill evening. -LB Customer Comments: While helping out Josef in the lobby today I had an idea that might streamline his tendency to takeover the attention of the lobby bartender or floor manager (or anyone who stops to chat, haha). Since he usually calls in to get his tickets beforehand, we know when he's going to be coming in - since he ALWAYS asks what movies we have coming up, and if we will have x, y or z - maybe we can print out an easily readable piece of paper with the upcoming schedule (as we know it) that we can hand to him and tell him all the information is on the paper. I know it probably won't change anything at all, but rather than have him bug someone to pull up the sched...
Read more