Nick Wednesday 6/5



Manager Communication: The tv shelves behind Hi-Res were built today. They made quite a mess so I had to pull everything and wash it. They are going to finish the job Friday morning, so lets pull all the glassware around those shelves tomorrow night so we dont have to rewash everything again on Friday.
We re-organized the lowboy behind Hi-Res today. I am going to do the lobby tomorrow. I would like to make sure they stay this way so let's all get on the same page.

Customer Comments: We had a couple tickets purchased today by someone with a flagged email from our chargebacks. We were all ready to bust them but they no showed.

BAR Staff Observations:

FOH Staff Observations: We had several issues with servers today. Alexis will elaborate in her blog but a major topic for the service email needs to be if you see something say something. Managers need to know if anything out of the ordinary is going on in theaters. Kaela had customers flagging about talking customers in the first round and did not say anything to management. Tommy had a customer pee himself in the second round and did not say anything to management.
Also we got some really bad feedback about Idris' service in the last round. Alexis is going to speak to him tonight.

Filmbot Issues: 2 of the kiosks do not shut all the way which causes the printers to jam quite a bit. Everything is working now,but during the 7 oclock rush we had 3 kiosks down at one point.

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