Benjamin Monday 1/24
Manager Communication:
Justin Lane Briggs came in with 3 friends to see Dead Don't Die.
Really busy first round followed by a slow second round. The first round was rough, as none of the tech was working properly. I was stuck down on film bots from open until 9 PM while Gil and Gerard ran the building.
Film Bots was not taking cards, so I printed passes for some disappointed folks, and made their days. I told them to spend the extra money on Food and Drink and tip in the theater.
Grace was done quick, as the film bots had to stay open to 11:15, and she was done by 11:30.
Customer Comments: People were very understanding and patient with all the tech issues.
BAR Staff Observations: Grace and Susan held it down loverly.
FOH Staff Observations: Everyone deserves all the praise, but especially Stephen and Emily who handled theater 2 with 101 tickets without needing management help! And closed out tickets having to manually enter everything! Just wow!
86ed / counts on items: 86 raspberry blush
Mobilebytes Issues: None of the credit card readers were working until 9:15
Filmbot Issues: None of the Kiosks were working until the second round. The bar terminal was not reading cards until the second round.
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