Benjamin 3/23 Dinner



Manager Communication:
Record ticket sales.  God bless Us... every one. (Tiny Tim).  Hit the ground running.

We had good times to batch and stay ahead as people were coming and people were being cut.  Was able to stay ahead on batching all day.  The upstairs never really had real breaks during the evening to restock, so I was having the second bartender from downstairs (Eva) restock both bars.  That worked very well, as there were often full bars with guests coming and going, and tickets streaming in upstairs.

Customer Comments:
For the 6:35 Us, I thought I had a second person helping me seat, but did not, so I had to guard the staircase, and some people cut the line and angered others in the line.  It has to be a two person job.  For the 7:30 no one was available, but I grabbed Michael Houston and he did a great job.  He is great.

BAR Staff Observations:
We have nailed the theater service well, and we were able to keep up with things.  The thing to focus on now is improving service, and awareness of the bar space.  Grace and Adriana were a bit too focused on things on their side of the bar at some of the busier times.

Elliel was batching Wilson's and had pulled 4 bottles of El Dorado 3 year.  I caught him before he started and showed him the 12 year.  No product was lost, but we need to make sure people are being dilligent with the recipes.

FOH Staff Observations:
Turns were better today, losing some steam for the last theater 1 turn.  That took a bit too long, and that is hard when it is the one with the drunkest crowd in the bar area.

Renee Michelle kept her focus through working a sold out last show.  I was impressed when I saw her closing the last round of checks without mistakes.


Staff Meeting Agenda notes:
Urgency, be prepared for longer shifts  (8 to 10 hours)

86ed / counts on items:
Low on multiple kegs... We shall see.

We are low on four roses, and have batched all the El Dorado 12 year.

Prep List:
Firewalk, jameson event (Benjamin will do), lime cordial, the tethered

I dried more limes.

R&D comp checks:

Over/Short on Banks:

Pay Outs:

Lost & Found?:

Ordering/Receiving/Shipping:
Ordered a case of limes for Monday, may need to be even heavier on limes for the weekend, we went in with a case, and may need to buy some tomorrow.

Maintenance:

Mobilebytes Issues:

Filmbot Issues:

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