Saturday 11.13 Ashley/Dana

Manager Communication:
Couldn't ask for a better team today! Maya & Natasha hit the ground running this morning. Matthew came and knocked out some syrup prep so Ian could dive in to Batch-Town later. Bryan came in for his Day 3 training and immediately started setting up Trees. He is going to fly through the rest of his training. His training is a little out of order since he's starting with all opening shifts and ending his training with all closing; just want to make sure he handles the closing checkout his next training day on Tuesday. AB

Had a couple come to Trees asking for the skip-the-line stamp. Ian explained the concert today was just passes and the discounted drinks before because that's what I told bartenders going in (we had discussed it in the bar meeting this passed Tuesday). They showed me their email which confirmed it was a skip-the-line event. I called Gil to triple-check and we eventually confirmed it was. Had we known this, we would have pushed off cutting openers. None of the skip-the-lines are mentioned on the calendar. There should be only one more for the summer, could we clarify which one it is so we can staff accordingly? AB  

Team killed it all day at both bars. Gabrielle and Ian took turns on service bar while Darius bounced between handling guests and supporting whenever he had hands to help. Got Maya out right after family meal and Matthew not too long after her. -DL

FOH Staff Observations:
Abe seems to be a great fit. He was a bit too eager at the pass today and started to grab drinks for incomplete tickets. I reminded him not to move incomplete tickets and if a bar manager is there then one of us will tray up drinks. -DL

Hiring/Training:
Bryan had his 3rd day today and it seemed everything is going great with his training. Having on some closing shifts this week to finish his training should be a breeze. -DL

86ed / counts on items:
Ruby Wellness is 86'd. -DL

Prep List:
Should make Arbol tomorrow. -DL 

Lost & Found?:
Blue child jacket found in Trees. Placed with lost and found items. 

Comments

Post a Comment

Popular posts from this blog

Sunday 12.08 Jenn/Ian

Manager Communication:  Another very busy day, with Th1/2/3/4 pretty well sold, or sold out, for multiple rounds.  Nonstop from the moment doors opened. JH Pretty much same here for the evening. Very busy up until the last round, and lots of business at Trees. - IP Customer Comments:  Some guests this afternoon had an issue with Miguel's service at Lobby, and spoke to me about it.  I sent an email summarizing their complaints and what happened to upper management, in case they reach out in the future. JH BAR Staff Observations:  Busy from the moment doors opened, with both bars navigating sold out theaters throughout the day.  Patrick was a big help with second round rushes and getting the first push of special event drinks out at Trees. JH Patrick and Darius had a good rapport in lobby tonight, which was really great to see. Jeshua and Bryan were excellent at Trees tonight for multiple sold out rounds and a pretty steady bar crowd all night. We had some gl...
Read more

Sunday 01.07 Ashley/Ariel

Manager Communication: Matthew and Miguel came in ready to crush this brunch. The Wizard of Oz, Wonka, and Poor Things all had great drinking crowds. Kelsey came in at 11AM & swung up to support Trees. Once Tevon got in we knocked out plenty of batches and syrups. We were able to cut openers soon after. -AB The Coconut Lime Slushie side of the frozen machine continues to be an issue. I don't understand because it's in the same style machine in Lobby, on the same setting. What do we do? (crying emoji, crying emoji). -AB We ran out of the Piña Colada umbrellas today. I was having bartenders just put a cherry in there. -AB2 I also no longer have access to this blogger anymore so I'm typing here from Ashley's account. -AB2 Customer Comments: Not a specific customer, but I noticed this weekend a lot of N/A Spritzers were being rung in "not too sweet". In this instance, bartenders simply cut the recipe with a little club soda. I haven't seen any physically s...
Read more

Sunday 03.09.2025 - Ian/Lauren

Manager Communication: The soda gun at Trees Lounge is having issues with Diet Coke. It has moments of coming out with no syrup. There is syrup in the bag still so I think Coca cola should be contacted to have it checked out before it is a further issue. -LB Super busy Sunday chilled out for a chill evening. -LB Customer Comments: While helping out Josef in the lobby today I had an idea that might streamline his tendency to takeover the attention of the lobby bartender or floor manager (or anyone who stops to chat, haha). Since he usually calls in to get his tickets beforehand, we know when he's going to be coming in - since he ALWAYS asks what movies we have coming up, and if we will have x, y or z - maybe we can print out an easily readable piece of paper with the upcoming schedule (as we know it) that we can hand to him and tell him all the information is on the paper. I know it probably won't change anything at all, but rather than have him bug someone to pull up the sched...
Read more