Benjamin Friday 6/7

Manager Communication:
I know it is new for all of us, but we have to be consistent on our policies that we discussed.  Make sure we are all on the same page.  The first warning from a manager is the last, and after that the guest is asked to leave.  Ask for assistance if needed.  This is for all our policies, as by the time the manager gives warning one, the guest has usually been told policy by the server.

Also, consistency on stroller parking.  For theater 1 it is in the front of the theater.  For theater 2 the parking is in the rear.  For 4 and 6 it is in the hallway by the elevator.  For 3,5,7 it is on the staff only stairway halfway up.  And the child must be 3 and over as we discussed.  I know it is week 1 of this, but let's be consistent to create the space we want to create!

Customer Comments:
A man in theater 4 was vaping and warned multiple times to stop.  He should have been asked to leave earlier, but at the end of the show I was up there to escort him out.  As he was leaving, I asked him  to not come back.  His name is Noah Deutsch and email is noah.deutsch99@gmail.com

BAR Staff Observations:
Really solid crew.  Grace and Ryan got us prepped nicely for the weekend.  Malka, Dylan and William held down the bars.  Made normal cuts downstairs and up, as there was some bar business, but very manageable.  

FOH Staff Observations: Good communication from Brett and Connor, as well as other servers.  Those were the two that stood out for me.


Staff Meeting Agenda notes: Reiterate new policies, labeling consistency


Prep List: Add celery salt to bloody mix

Orders: Baldor for tomorrow

Mobilebytes Issues:


Filmbot Issues:
All the kiosks froze around 6:20 and we restarted them all.  There were lesser issues that continued throughout the night.