Monday 08/05 Dana



Manager Communication:
Smooth day. The bar team held it down for the opening until arrived around 3. Once the closers got in Tevon swung to the back and knock out a long batch list to get us all caught up after an extremely busy weekend. 

Customer Comments:
I refuse to serve an older gentleman named Michael today. It was brought to my attention that he has come here multiple times and made suggestive and disrespectful comment to women on the staff. Lydia recognized him from a couple of Saturdays ago where he made Natasha feel uncomfortable. When I approached him to get a temperature check on him I took his drink order and asked him if he was okay as I poured the beer. His response was super defensive and aggressive as he asked if I was a physician because only physicians should ask this. At that point I removed the beer and he caught the hint to just leave the bar. Nick is aware of how he looks and should clearly not be served here again.

BAR Staff Observations:
Bryan is doing great and really enjoys lobby bar and helping people with ticketing issues. Everytime a guest walked up he met them at the counter with a smile. Just need to make sure to watch both sides for tickets as he missed a few in the moment. 

FOH Staff Observations:
Tiffany crushed it tonight. Not only were she ontop of people who had outside food and communicative of it but she made sure to follow up as well. 

Prep List:
Should make Bloody Mix and pickup pineapples tomorrow. 

Ordering/Receiving/Shipping:
Received US Food today.

Maintenance:
The handrail that goes to employee's entrance to TH2 is lose and the wall is damaged. It's added to the maintenance doc. 

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