Benjamin Saturday 1/18
Manager Communication:
Really busy day drinks wise. Upstairs bar stayed full til about 11 PM. Was able to make consistent cuts and have things batched well, as this labor schedule works quite well.
Everything went really smoothly. The snow pushed people to the bars, and bar sales were very strong.
Two product notes: The last keg of Nitro Stout was pouring foam, so I had to 86 it. The keg is labeled. One keg of Apex Saison was pouring foamy. It is also labeled for pick up.
We will need to choose a new wine to do the Bloody Tin Cup with. Went through all our old Cabernet! Start doing double batches, it is selling with the cold weather.
Customer Comments:
People were extra, but all smooth.
Jenna had a concern about a couple in theater 1 cause the gentleman had left the theater quickly to use the bathroom before they ordered another round. They had only had one round previously, the handwriting of the 2 different flags looked fine, and Jenna said her interactions with them seemed fine. She brought out the second round with two waters, and told us she would alert us if they ordered another. They did not.
BAR Staff Observations:
Hex and Ian killed a very busy dinner drink rush, actually forcing me to keep up with them in terms of building trays. It was at a moment where we had lots of drink support, and we were able to get a huge drink push out and into the theaters in what felt like a record time, with all the hands available during the shift switches! It was pretty to watch.
Everyone did great all night.
FOH Staff Observations:
Max and Dale did amazing being in the right places at the right times and really internalizing what we have been working on.
Glassware was being kept too long in 4/6 and on the ground floor and dwindling for the downstairs bar. As soon as I asked for it, 5 racks turned up in the kitchen.
Theater 1's 4 oclock was bussed wonderfully for glassware, with nary a glass left, but the dinner round gave us 8 glass racks at the end of the round. Just got to keep focusing on this.
Staff Meeting Agenda notes:
It is responsibility of the person entering the bar to set up for shift (if the person being cut is stocking, the person coming in still needs to be responsible for everything that they may need).
86ed / counts on items: 86'd Nitro Stout (see manager notes). Count on Short and Spicy as we are out of all apple jacks.
Prep List:
Old Fashioned keg, genamicha syrup
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